Effective Date: April 24, 2026
Last Updated: April 24, 2026

This Privacy Policy explains how SZFRS (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website at szfrs.com or engage with us for cable assembly, wire harness, FFC/FPC, or custom manufacturing services. By using our website or submitting information to us, you agree to the practices described below.

1. Who We Are

SZFRS is a cable assembly and wire harness manufacturer based in Shenzhen, Guangdong, China. We serve business clients (B2B) across the US, Europe, India, Southeast Asia, the Middle East, and other regions. Our website is szfrs.com. For any privacy-related questions, contact us through the contact page.

2. Information We Collect

We collect information in two main ways: information you provide to us directly, and information automatically collected when you visit our website.

2.1 Information You Provide

  • Contact information — name, company name, email address, phone number, country, and job title, submitted through our contact form, email inquiries, or during business communications.
  • Project information — drawings, BOM, specifications, samples, or other technical data you share during the quoting process.
  • Shipping and billing information — delivery addresses, customs documentation details, payment information provided for invoicing purposes.
  • Communication records — emails, WeChat messages, Skype calls, or other business correspondence exchanged with our sales or engineering team.

2.2 Information Collected Automatically

  • Device and browser information — IP address, browser type, device type, operating system, referring URL, pages visited, time spent on pages.
  • Cookies and tracking technologies — we use cookies for session management, analytics (Google Analytics), and basic site functionality. See Section 6 for details.

3. How We Use Your Information

We use collected information for the following business purposes:

  • Responding to your inquiries and preparing quotations for cable assembly, wire harness, or related manufacturing services.
  • Processing and fulfilling orders, including manufacturing, quality documentation, and international shipping.
  • Communicating with you about ongoing projects, production status, and post-sale support.
  • Maintaining business records as required by accounting, tax, and manufacturing quality management standards (ISO 9001, IATF 16949, ISO 13485).
  • Improving our website performance and user experience through analytics.
  • Complying with legal obligations, including export controls, customs declarations, and regulatory disclosures.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We share information only when necessary to deliver our services or comply with law:

  • Logistics providers — FedEx, DHL, UPS, freight forwarders, and customs brokers receive shipping address and customs information to deliver orders.
  • Payment processors — when you remit payment via wire transfer, PayPal, or other method, the respective payment provider processes the transaction.
  • Material suppliers — for customer-supplied components or specific approved vendor lists (AVL), we may share limited order details with relevant component suppliers.
  • Authorities — where required by Chinese law, export regulations, customs declarations, or valid legal requests from authorities in the shipping destination country.
  • Professional advisors — legal counsel, auditors, and certification registrars under confidentiality obligations.

5. International Data Transfers

Because we are based in China and serve clients globally, personal information may be transferred across borders. Specifically, data you submit to us is stored in China on servers operated by us or our IT partners. For buyers in the European Economic Area (EEA), UK, or Switzerland, we rely on contractual commitments and industry-standard security measures to protect your data during international transfer.

If you are based in a jurisdiction with specific data transfer restrictions, please contact us before submitting sensitive personal data so we can discuss appropriate safeguards.

6. Cookies and Tracking

We use the following categories of cookies on szfrs.com:

  • Essential cookies — required for the website to function (session identifiers, security tokens). These cannot be disabled.
  • Analytics cookies — Google Analytics 4 to understand aggregate website usage. You can opt out using the Google Analytics opt-out browser add-on or through cookie consent settings on our site.
  • Functional cookies — remember preferences such as language selection or contact form data.

You can disable or delete cookies through your browser settings, though some parts of the website may not work correctly if you do.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy. Specific retention periods include:

  • Inquiry data — up to 3 years from your last interaction if no order results.
  • Order and invoice records — minimum 5 years per accounting and tax requirements, longer where automotive (IATF 16949) or medical (ISO 13485) programs require extended retention.
  • Email correspondence — retained for the duration of the business relationship plus 2 years.
  • Website analytics — aggregated and anonymized after 14 months.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal information we hold about you.
  • Correction — request correction of inaccurate or incomplete data.
  • Deletion — request deletion of your personal data, subject to legal retention obligations.
  • Restriction or objection — ask us to limit how we use your data or object to specific processing activities.
  • Data portability — receive your data in a structured, machine-readable format (applies primarily to EEA residents under GDPR).
  • Withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, contact us through our contact page with a clear description of your request. We respond within 30 days.

9. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. SZFRS does not sell personal information as defined by the CCPA.

10. Security

We protect personal information with reasonable technical and organizational measures: encrypted website connections (HTTPS/TLS), restricted internal access, encrypted backups, and standard network security practices. No system is perfectly secure, but we apply industry-appropriate safeguards and review them periodically.

11. Children’s Privacy

Our website and services are intended for business use. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date at the top.

13. Contact Us

For any questions about this Privacy Policy, how we handle your data, or to exercise your rights, please contact us here. We will acknowledge receipt within 3 business days and respond in full within 30 days.

This Privacy Policy should be read together with our Terms of Service.